Privacy Policy

1. Introduction

ph797 ("ph797", "we", "us", "our") operates the online gaming platform accessible at ph797.cam. We are committed to protecting the personal data of all users ("Player", "User", "you") who interact with our platform. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information in connection with your use of the ph797 platform and related services.

This Privacy Policy is drafted in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines. It should be read together with our Terms & Conditions, which are available at ph797.cam/terms-conditions.

By registering for or using the ph797 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue your use of ph797 immediately.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and applicable data protection regulations, ph797 is the personal information controller responsible for your personal data collected through the ph797.cam platform. Inquiries regarding our data practices may be directed to our Data Protection Officer (DPO) via the contact information provided in Section 15 of this Privacy Policy.

3. Information We Collect

ph797 collects personal data that is necessary to provide you with our gaming services, comply with our legal and regulatory obligations, and protect the integrity of our platform. The categories of information we collect include:

Category	Examples	Purpose
Identity Data	Full name, date of birth, government ID number, selfie/photo	Account registration, KYC verification, age verification (21+)
Contact Data	Email address, mobile number, home address	Account communication, transaction alerts, support
Financial Data	GCash number, Maya account, bank account details, transaction history	Processing deposits and withdrawals, AML compliance
Technical Data	IP address, device type, browser, operating system, session logs	Security, fraud prevention, platform optimization
Usage Data	Games played, betting history, session duration, bonus usage	Responsible gaming monitoring, personalization, analytics
Communications Data	Live chat transcripts, support ticket content, emails sent to ph797	Customer support, dispute resolution, quality assurance

3.1 Sensitive Personal Information. Where ph797 processes sensitive personal information (as defined under the DPA), such as government-issued ID numbers collected for KYC purposes, such processing is conducted strictly in accordance with applicable law and only to the extent necessary for identity verification, anti-money laundering compliance, and regulatory reporting obligations.

3.2 Information from Third Parties. ph797 may receive personal data about you from third-party KYC verification providers, payment processors (such as GCash, Maya, BPI, BDO, and Metrobank), fraud detection services, and publicly available sources where permitted by law, to supplement the information you provide directly.

4. How We Use Your Personal Data

ph797 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your ph797 account, including verifying your identity and age (minimum 21 years as required by PAGCOR), and providing access to our gaming platform;
• Service Delivery: To process deposits, withdrawals, and game transactions; to deliver bonuses, promotions, and rewards; and to provide customer support in Filipino and English;
• Legal & Regulatory Compliance: To fulfill our obligations under the Data Privacy Act of 2012, PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws, including mandatory reporting to the Anti-Money Laundering Council (AMLC) where required;
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, collusion, and other prohibited conduct on the ph797 platform;
• Responsible Gaming: To monitor gaming patterns, enforce deposit and loss limits, and identify players who may be at risk of problem gambling in accordance with our Responsible Gaming obligations;
• Platform Improvement: To analyze usage patterns and technical performance data to improve our platform, game selection, and user experience for Filipino players;
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have provided consent or where permitted by applicable law. You may opt out at any time.

5. Legal Basis for Processing

ph797 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Consent: Where you have given clear, informed consent to the processing of your personal data for a specific purpose, such as receiving marketing communications;
• Contractual Necessity: Where processing is necessary to perform our contract with you (the Terms & Conditions), including account management, payment processing, and service delivery;
• Legal Obligation: Where processing is required to comply with our legal and regulatory obligations, including KYC/AML requirements under PAGCOR regulations and the AMLA;
• Legitimate Interests: Where processing is necessary for our legitimate interests, such as fraud prevention, platform security, and responsible gaming monitoring, provided these interests are not overridden by your rights and interests.

6. Disclosure and Data Sharing

ph797 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We may disclose your personal data to the following categories of recipients only to the extent necessary:

• Service Providers: Third-party vendors who provide services on our behalf, including KYC/identity verification providers, payment processors, game studios, IT infrastructure providers, and customer support platforms. All such parties are contractually bound to process your data only on ph797's instructions and in compliance with applicable data protection laws;
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, and other competent Philippine authorities where disclosure is required by law or in response to a valid legal process;
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of ph797's business, your personal data may be transferred to the successor entity, subject to equivalent privacy protections;
• Fraud Prevention Networks: Third-party fraud detection and prevention services for the purpose of protecting ph797 and its players from fraudulent activity.

7. Cookies and Tracking Technologies

7.1 ph797 uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies we use include:

• Essential Cookies: Required for the platform to function correctly, including maintaining your login session and security tokens. These cannot be disabled without affecting platform functionality;
• Functional Cookies: Used to remember your preferences, such as language settings and display options;
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the platform, allowing us to improve performance and content. ph797 uses privacy-compliant analytics tools for this purpose;
• Security Cookies: Used to detect and prevent fraudulent access and other security threats.

7.2 ph797 does not deploy third-party advertising or behavioral tracking cookies. You may manage cookie preferences through your browser settings; however, disabling essential cookies may impair your ability to use the ph797 platform.

8. Data Retention

ph797 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulation. Specific retention periods include:

• Account and KYC Records: Retained for a minimum of five (5) years following account closure, in accordance with PAGCOR and AMLA requirements;
• Transaction Records: Retained for a minimum of five (5) years for financial regulatory compliance purposes;
• Support Communications: Retained for up to three (3) years following resolution for quality assurance and dispute resolution purposes;
• Technical and Log Data: Retained for up to twelve (12) months for security and performance monitoring purposes.

Upon expiry of the applicable retention period, ph797 will securely delete or anonymize your personal data.

9. Security Measures

ph797 implements and maintains appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• TLS/SSL encryption for all data in transit between your device and ph797 servers;
• Encryption of sensitive data fields (including financial details and identity documents) at rest;
• Role-based access controls restricting internal access to personal data on a strict need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Multi-factor authentication requirements for privileged system access;
• Incident response procedures for detecting and responding to potential data breaches in accordance with NPC notification requirements.

While ph797 takes all reasonable precautions to secure your personal data, no system is entirely immune from security risks. We encourage you to use a strong, unique password for your ph797 account and to notify us immediately if you suspect unauthorized activity.

10. Your Privacy Rights

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by ph797:

• Right to Be Informed: The right to be informed of how your personal data is being collected and processed, as set out in this Privacy Policy;
• Right to Access: The right to obtain a copy of the personal data ph797 holds about you;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ph797's legal retention obligations;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format where technically feasible;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes at any time;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer via live chat or email at the address listed in Section 15. ph797 will respond to all valid data subject requests within thirty (30) days of receipt.

11. Children's Privacy

The ph797 platform is strictly intended for individuals aged twenty-one (21) years and above, as required by PAGCOR regulations governing casino-style gaming in the Philippines. ph797 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an individual under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor may have registered on ph797, please contact us immediately through the support channels in Section 15.

12. International Data Transfers

ph797 primarily stores and processes personal data within facilities serving the Philippines. Where it is necessary to transfer personal data to service providers located outside the Philippines (for example, certain game studio providers or cloud infrastructure partners), ph797 ensures that adequate data protection safeguards are in place, including contractual obligations equivalent to those required under the Data Privacy Act of 2012, before any such transfer takes place.

13. Third-Party Services and Linked Pages

The ph797 platform integrates with third-party game providers and payment processors to deliver our services. While these parties process certain data on ph797's behalf under strict contractual obligations, their own privacy practices are governed by their respective privacy policies. ph797 is not responsible for the privacy practices of third-party game studios or payment gateways once data is processed directly by those parties in their own systems.

14. Updates to This Privacy Policy

ph797 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. Material changes will be communicated to registered players via email notification or a prominent on-platform notice prior to the change taking effect. The revised Privacy Policy will be effective from the date stated at the top of this document. Your continued use of the ph797 platform following notification of any revision constitutes your acceptance of the updated Privacy Policy.

15. Contact Us & Complaints

For any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal data by ph797, please contact our Data Protection Officer through the following channels:

• Live Chat: Available 24/7 through the ph797 website — the fastest way to reach our support team
• Email: [email protected]

If you are not satisfied with our response to a privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the official data protection supervisory authority for the Philippines.